Returns & Exchanges
At ELOREA, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
2
Pack Your Items
Carefully place the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
3
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your package.
4
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing